Rebuilding – or, for the lucky few, maintaining – customer trust in today’s data-rich environment is crucial. The GDPR and other pieces of legislation targeting data privacy covers this topic in many ways, but Nicki Dexter, SVP, people and communications at Schibsted Media Group, believes there is also a HR conversation to be had. If customer trust needs re-evaluating, what about employee trust?
This interview is part of our ‘There’s Something About Data’ series, powered by Oracle Cloud.
