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Is corporate citizenship the meaningful concept behind PSE&G’s success?

Customer experience is important, but integrating the business into the community and having a positive impact on customer's lives gives PSE&G value.

Gregory Dunlap tells HotTopics.ht what he considers to be a meaningful business, and how as VP Customer Operations he is advocating this at PSE&G via corporate citizenship. Being part of the community means Dunlap is privy to the opinions of the people within it, and having a positive impact on the lives of the customers has remained paramount in maintaining the ethos of the business.

This interview is part of Beyond Technology, a series powered by ContactEngine