CX Leaders Community
Connecting customer experience leaders, worldwide
Connect with the Global
CX Leaders community
Customer experience leaders network
Welcome to HotTopics' Customer Experience Leaders Community (CX Leaders). New to 2024, we are proud to introduce this dedicated space specifically for customer experience leaders.
After engaging with the global C-suite community, we recognised the critical need for a platform tailored to experience leaders. These professionals play a pivotal role in differentiating businesses and driving success through exceptional customer experiences.
Join our community to connect, share insights, and collaborate with CX leaders worldwide. Together, we can shape the future of customer experience.
Why join the CX leaders community
Executive networking
Connect and collaborate with peers in our global network
Inspirational events
Fuel your innovation at transformative events
Industry insights
Access cutting-edge insights from industry leaders
C-suite Awards
Recognise excellence with our C-suite awards
Community events
Stay informed about our upcoming CX Leaders community events to connect with peers and industry leaders. Our events provide valuable opportunities for networking, learning, and sharing best practices in customer experience. Whether it's virtual webinars, interactive workshops, or in-person conferences, our events are designed to foster collaboration and innovation among CX professionals.
Can GenAI Unlock your Hidden Unstructured Data?
Virtual event
19 Nov 2024
2024 Reflections, 2025 Projections
Virtual event
21 Nov 2024
Meet-Up: Technology Leaders, November
Virtual event
28 Nov 2024
The Studio, BAFTA 195 Piccadilly
London, UK
4 Dec 2024
Projects or Products: How to Build High-Performance Digital Teams
BAFTA 195 Piccadilly
4 Dec 2024
GenAI: Navigating a Shifting Cybersecurity Threat Landscape
Virtual event
10 Dec 2024
The Studio, Abbey Road Studios
London, UK
30 Apr 2025
The Studio Sardinia, Forte Village, Luxury Resort
Sardinia, Italy
25 Jun 2025
The Studio Nashville
Nashville, USA
27 Oct 2025
Connect with C-suite leaders
The Global
CX Leaders 100 Awards
In partnership with 8x8
Recognise a CX in your network who is making a transformative impact by nominating them today.
The Studio:
Global Event Series for the C-suite
Event series for technology leaders. The Studio welcomes 350+ technology leaders from all over the world to set the business agenda on a global stage.
Learn from peers
The opportunity to come together with other senior executives to network, collaborate and discuss the challenges, and opportunities facing industry in a non-competitive way is invaluable.
Lee Fulmer - Chairman - Bank of England
Genuinely beyond impressed with the HotTopics Community! Left inspired by the C-Suite Tech Leaders I had the privilege to meet as well as energized by the opportunity to participate as a panelist.