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CX Leaders Community
Connecting customer experience leaders, worldwide
Connect with the Global
CX Leaders community
Customer experience leaders network
HotTopics' CX Community is the trusted space for customer experience leaders to connect, learn, and inspire. Exchange ideas with visionary peers, tackle shared challenges, and gain actionable insights to elevate every interaction, strengthen relationships, and deliver measurable impact.
We’re here to support you—both personally and professionally. Through curated events, iconic venues, and exclusive gatherings, we provide opportunities to build meaningful relationships with peers across the globe.
This isn’t just a network. It’s the community where CX leaders come together to define and deliver excellence.
Why join the CX leaders community
This is more than a professional network—it’s a movement of forward-thinking leaders who understand that customer experience is the heart of business success. Every interaction, event, and resource is designed to help you drive meaningful change and innovation in customer engagement.
Executive networking
Connect and collaborate with peers in our global network
Inspirational events
Fuel your innovation at transformative events
Industry insights
Access cutting-edge insights from industry leaders
C-suite Awards
Recognise excellence with our C-suite awards
CX events
Stay informed about our upcoming CX Leaders community events to connect with peers and industry leaders. Our events provide valuable opportunities for networking, learning, and sharing best practices in customer experience. Whether it's virtual webinars, interactive workshops, or in-person conferences, our events are designed to foster collaboration and innovation among CX professionals.
2025 Tech Leadership Priorities
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Virtual event
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21 Jan 2025
Can AI Fix Workplace Collaboration?
Virtual event
13 Feb 2025
The Rise of the Business Technologist
Virtual event
18 Mar 2025
The Studio, Abbey Road Studios
London, UK
30 Apr 2025
The Studio Sardinia, Forte Village, Luxury Resort
Sardinia, Italy
25 Jun 2025
Digital Inclusion: The Tech Community's Responsibility
Virtual event
22 Jul 2025
The Studio Nashville
Nashville, USA
27 Oct 2025
The Sustainability of IT
Virtual event
4 Nov 2025
The Studio, BAFTA 195 Piccadilly
London, UK
4 Dec 2025
The Global
CX Leaders 100 Awards
In partnership with 8x8
Recognise a CX in your network who is making a transformative impact by nominating them today.
CX insights
Perspectives shaping the future of customer experience
Tap into insights from the world’s top customer experience leaders. From emerging trends to innovative strategies, these perspectives help you create exceptional customer journeys and drive loyalty in an evolving marketplace.
Engage with leading voices in the CIO community and enhance your understanding of the evolving technology landscape.
The Studio
The Studio is where the world’s top executives gather to shape the future. Connecting a global network of over 18,000 C-suite leaders—including CIOs, CTOs, CISOs, CDOs, CFOs, and CMOs—this award-winning event series is a catalyst for bold ideas, transformative partnerships, and industry-defining leadership.
Connect with C-suite leaders
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