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Smarter processes, cleaner outcomes, and the real-world impact of industrial AI
In partnership with
Joining us in this episode: Nick Giannakakis, CIO of Motor Oil and Matt Smith, Global Chief Architect of IFS
What does industrial AI really look like on the ground? In this episode, Motor Oil CIO Nick Giannakakis joins IFS Global Chief Architect Matt Smith and HotTopics’ Editor Peter Stojanovic to share how their teams are putting AI to work. From testing and experimentation to smarter decision making and cleaner processes, Nick reveals the breakthroughs—and challenges—behind the tech. With insights from both sides of the table, this conversation explores how AI is already reshaping industry from the inside out.
Listen to this episode to check in on the future of customer experience.
Listen now:
Click here to listen on Spotify
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