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HotTopics, in partnership with Freshworks, is launching a new leadership community to help CIOs, CTOs, and CXOs build AI-powered organisations that put people first.
Featured Article
What is a Service Visionary?
Redefining the future of AI-driven leadership
In today’s fast-moving business world, technology leaders face constant pressure to simplify IT, improve customer experiences, and drive real results. At the same time, they must navigate global uncertainty, rapid innovation, and growing leadership responsibilities.
The People-First AI community will bring together top executives for thought leadership, interactive discussions, and exclusive roundtables. Together, we’ll explore how to balance human and artificial intelligence to create engaged teams, loyal customers, and future-ready businesses.

Why join?
The People-First AI community helps tech leaders harness AI while keeping people at the centre.
Simplify IT – Ditch outdated systems for modern, easy-to-use tools.
Empower with AI – Enhance human expertise, boost adoption, and drive productivity.
Deliver results – Move faster, cut costs, and align IT with business goals.


The rise of the business technologist
Virtual event
18 Mar 2025

Reinventing workplace productivity in the AI-assisted organisation
Virtual event
25 Mar 2025




How AI is reshaping enterprise software - and IT
House of Commons
15 Apr 2025

The Studio, Abbey Road Studios
London, UK
30 Apr 2025


The Studio Sardinia, Forte Village, Luxury Resort
Sardinia, Italy
25 Jun 2025

Digital inclusion: The tech community's responsibility
Virtual event
22 Jul 2025



The Studio Nashville
Nashville, USA
27 Oct 2025

The sustainability of IT
Virtual event
4 Nov 2025


The Studio, BAFTA 195 Piccadilly
London, UK
4 Dec 2025

The Studio
The digital leadership revolution
Meet Ashwin Ballal, the CIO of Freshworks. Ballal is a 30-year industry veteran and an award-winning tech leader. Ashwin is set to share his leadership journey at Abbey Road Studios, where he'll be speaking about the crucial lessons he's learned throughout his career.

How AI agents will make smart decisions
In the not-too-distant future, teams of autonomous AI agents will help business leaders make decisions. Here’s how to make sure the bots get it right.

How ‘people-first AI’ creates competitive advantage
AI developed as a collaborative tool for employees isn’t just a value statement, it’s a winning combination for business