As vice president, customer operations at Public Service Electric and Gas Company (PSE&G), Gregory Dunlap is responsible for leading the meter to cash function, including metering, billing, customer contact, and collections. Dunlap is also responsible for improving PSE&G’s customer experience across all customer segments.
Dunlap is a former registered legislative agent with the State of New Jersey and, while at PSE&G, during energy deregulation, he was responsible for the identification and analysis of emerging issues impacting the energy industry, and tracking of electric industry restructuring activities across the country.