Arnaud Champenois, SVP, global brand and marketing at Belmond, reveals how customers in the luxury travel market today have changed their habits alongside the explosion of social media. Travellers are more digitized, more likely to scope out holidays from their friends’ Instagram feeds and demand a better relationship with their travel operator. How has Belmond responded?
This interview is part of our Retargeting Retail series, powered by Criteo.
