Stuart Hemphill, SVP, customer and operational services at Southern California Edison, explains how the utilities company measures customer satisfaction.
This interview is part of our Beyond Technology series, powered by ContactEngine.
SCE wants to learn more from its customers, so how is an energy brand engaging with its users?
Stuart Hemphill, SVP, customer and operational services at Southern California Edison, explains how the utilities company measures customer satisfaction.
This interview is part of our Beyond Technology series, powered by ContactEngine.