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ContactEngine founder, CEO on why an entrepreneur has to create their own luck

Founders and entrepreneurs share their insights on industry practices, revealing tips and thought leadership on what it takes - and who it takes - to lead tomorrow's businesses.

Dr Mark K. Smith, founder and CEO of ContactEngine, is an experienced entrepreneur having launched several companies after an academic background and PhD in biotechnology.

ContactEngine is an omni-channel customer communication service used by some of the UK’s largest brands and retailers. In this interview Dr Smith shares some of his stories as a founder, the psychologies behind every entrepreneur and what to watch out for when choosing investors.

This interview is part our ‘Founders’ Stories’ series.