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The Global CX 100 Awards
Nominate a Customer Experience Leader
Nominations are now open
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The Global CX 100 2024
in partnership with
Recognise Outstanding Customer Experience Leaders
HotTopics, in partnership with 8x8, is excited to host the Global CX 100 Awards 2024. This award honours customer experience leaders (CX) who are orchestrating transformational strategies and advancing sustainability within their businesses.
The Vital Role of CX
The significance of the customer experience (CX) role has never been more pronounced. Charged with orchestrating digital strategies while propelling business expansion, CXs are instrumental in elevating organisational agility and strategic innovation across sectors. This evolving landscape underscores the critical necessity for CXs to not only anticipate but navigate the multifaceted challenges and opportunities presented, ensuring their organisations remain at the forefront of digital and strategic adaptation.
Why Nominate Yourself or a Peer for Global CX 100?
- Recognise Leaders: Acknowledge CXs who are making significant contributions to customer experience.
- Showcase Achievements: Highlight innovative customer experience strategies and solutions implemented by top CXs.
- Promote Excellence: Encourage continued excellence in customer experience leadership.
- Drive Recruitment and Internal Champions: Previous HotTopics award-winners say our Global C-suite Award has helped to improve talent attraction and retention, and to win internal champions within the business.
Nominations are now open:
Nominate a CX who is making a difference and deserves global recognition. Let's celebrate the exceptional talents shaping the customer experience landscape.
Nominations close: 31st July 2024
Key Dates for your diary:
Winners Announced:
- 6th May 2024: Global CISO 100
- 13th May 2024: Global B2B CMO
- 15th May 2024: Future B2B CMO
- 5th June 2024: Global CDataO 100, Future CIO 100
- Date to announce soon: Global CIO 100, Global CFO 100, Global CX Leaders 100, Global CDigitalO 100, Future CISO 100
Award Ceremonies: Held at The Studio Event Series
- 22nd May 2024: Marketing Awards Ceremony at Abbey Road Studios, London
- 29th October 2024: The Global C-suite Awards Ceremony at The Country Music Hall of Fame, Nashville
- 3rd December 2024: Marketing Awards Celebration at BAFTA, London
- 4th December 2024: Technology Awards Celebration at BAFTA, London
C-suite Awards Nominations open
Nominations and
Judges Selection
Jan - May
Marketing C-suite
Award Ceremony
Abbey Road Studios,
London
May 2024
The Global C-suite
Award Ceremony
The Country Music Hall of Fame, Nashville
October 2024
European C-suite
Award Ceremony
BAFTA,
London
December 2024
Global CX 100
in partnership with
Nomination Criteria
We're looking for customer experience leaders (CX) who demonstrate:
- Data Literate: Utilises data-driven insights to drive strategic customer experience initiatives and optimize performance.
- Digital Innovator: Leads the implementation of cutting-edge digital technologies to enhance customer experience and drive innovation.
- C-suite Collaborator: Exhibits strong leadership skills and collaborates effectively with other C-suite executives and stakeholders to align customer experience goals with overall business objectives.
- Beyond Cost: Develops innovative customer experience strategies focusing on value creation, customer satisfaction, and long-term sustainability.
- Team Building: Fosters a culture of collaboration, innovation, and continuous learning within the customer experience team.
How can nominees showcase their achievements during the selection process?