Global CX 100 Awards

The Global CX 100 Awards

In partnership with

Welcome to the inaugural Global CX 100 Awards, in partnership with 8x8. An integral new addition to the HotTopics' Global C-Suite Awards, the Global CX 100 Awards will highlight the pivotal role of customer experience leaders (CX) in fortifying their organisations' competitive edge, orchestrating transformational strategies with their customers and clients in mind.

Customer experience leaders take the charge in implementing forward-thinking product, experience, customer and strategic business models and innovative operational practices. Whether they enjoy their own C-suite position or sit within an established function, the Global CX 100 will celebrate the strategic acumen, visionary leadership and accomplishments of CX leaders as they adapt to market demands using broad and deep knowledge of a business’ most important stakeholder: the customer.

How the CX 100 Awards Define the Future

The CX 100 Awards will establish a gold standard for customer-centric leadership across the C-suite. Nominated by our global community and selected by our independent panel of judges, the recipients exemplify leadership acumen, strategic innovation, and operational foresight. To be recognised underscores a commitment not just to the customer, but to maximising the experience they enjoy across their entire journey, and how the customer is championed within the business. 

Recognising Excellence in Customer Experience Leadership

As our newest HotTopics' C-Suite Award, the CX 100 recognises an often unsung responsibility, who can find themselves under marketing, product, operations or finance, depending on business size, structure or even region. Chief Customer Officers, Experience Officers, call centre leaders, and many more roles deserve recognition, in the same way CIOs, CISOs, CDOs and CFOs enjoy their's within HotTopics' Awards. We're delighted to be partnering with 8x8 to kickstart this important mission.

Nominations Now Open

Nominations are open for the 2024 Global CX 100 Awards, in partnership with 8x8.

Nominations close on July 31, 2024.