Global CX 100 Awards

The Global CX 100 Awards

Welcome to the inaugural Global CX 100 Awards, in partnership with 8x8. An integral new addition to the HotTopics' Global C-Suite Awards, the Global CX 100 Awards will highlight the pivotal role of customer experience leaders (CX) in fortifying their organisations' competitive edge, orchestrating transformational strategies with their customers and clients in mind.

How the CX 100 Awards define the future

Customer experience leaders take the charge in implementing forward-thinking product, experience, customer and strategic business models and innovative operational practices. Whether they enjoy their own C-suite position or sit within an established function, the Global CX 100 will celebrate the strategic acumen, visionary leadership and accomplishments of CX leaders as they adapt to market demands using broad and deep knowledge of a business’ most important stakeholder: the customer.

The CX 100 Awards will establish a gold standard for customer-centric leadership across the C-suite. Nominated by our global community and selected by our independent panel of judges, the recipients exemplify leadership acumen, strategic innovation, and operational foresight. To be recognised underscores a commitment not just to the customer, but to maximising the experience they enjoy across their entire journey, and how the customer is championed within the business. 

Global CX 100 judges

Nominated by our global community and selected by our independent panel of judges, the recipients exemplify leadership acumen, strategic innovation, and operational foresight