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Global CX 100 Awards
Celebrating Visionary CXs Who Propel Customer Experience
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The Global CX 100 Awards
In partnership with
Welcome to the inaugural Global CX 100 Awards, in partnership with 8x8. An integral new addition to the HotTopics' Global C-Suite Awards, the Global CX 100 Awards will highlight the pivotal role of customer experience leaders (CX) in fortifying their organisations' competitive edge, orchestrating transformational strategies with their customers and clients in mind.
Customer experience leaders take the charge in implementing forward-thinking product, experience, customer and strategic business models and innovative operational practices. Whether they enjoy their own C-suite position or sit within an established function, the Global CX 100 will celebrate the strategic acumen, visionary leadership and accomplishments of CX leaders as they adapt to market demands using broad and deep knowledge of a business’ most important stakeholder: the customer.
How the CX 100 Awards Define the Future
The CX 100 Awards will establish a gold standard for customer-centric leadership across the C-suite. Nominated by our global community and selected by our independent panel of judges, the recipients exemplify leadership acumen, strategic innovation, and operational foresight. To be recognised underscores a commitment not just to the customer, but to maximising the experience they enjoy across their entire journey, and how the customer is championed within the business.
Recognising Excellence in Customer Experience Leadership
As our newest HotTopics' C-Suite Award, the CX 100 recognises an often unsung responsibility, who can find themselves under marketing, product, operations or finance, depending on business size, structure or even region. Chief Customer Officers, Experience Officers, call centre leaders, and many more roles deserve recognition, in the same way CIOs, CISOs, CDOs and CFOs enjoy their's within HotTopics' Awards. We're delighted to be partnering with 8x8 to kickstart this important mission.
Nominations Now Open
Nominations are open for the 2024 Global CX 100 Awards, in partnership with 8x8.
Nominations close on July 31, 2024.
Key Dates for your diary:
Winners Announced:
- 6th May 2024: Global CISO 100
- 13th May 2024: Global B2B CMO and
- 15th May 2024: Global B2B CMO and
- 5th June 2024: Global CDataO 100, Future CIO 100
- 8th July 2024: Global CIO 100
- 19th August 2024: Global CX 100
- 30th August 2024: Global CFO 100
- Date to announce soon: Global CDigitalO 100, Future CISO 100
Award Ceremonies: Held at The Studio Event Series
- 29th October 2024: The Global C-suite Awards Ceremony at The Country Music Hall of Fame, Nashville
- 3rd December 2024: Marketing Awards Celebration at BAFTA, London
- 4th December 2024: Technology Awards Celebration at BAFTA, London
C-suite Awards Nominations open
Nominations and
Judges Selection
Jan - May
Marketing C-suite
Award Ceremony
Abbey Road Studios,
London
May 2024
The Global C-suite
Award Ceremony
The Country Music Hall of Fame, Nashville
October 2024
European C-suite
Award Ceremony
BAFTA,
London
December 2024
Global CX 100 Judging Panel
![Sarah Steels](https://hottopics.ht/hubfs/Sarah%20Steels.jpg)
Sarah Steels
Chief Member, Customer & People Officer, East of England Co-Op
![Sarah Williams](https://hottopics.ht/hubfs/Sarah%20Williams.jpg)
Sarah Williams
Chief CX Officer, Westminster City Council
![Virginie Nowak](https://hottopics.ht/hubfs/Virginie%20Nowak.jpg)
Virginie Nowak
Group Chief Customer Experience Officer, Access Bank
![Roberta Passerini](https://hottopics.ht/hubfs/Roberta%20Passerini.jpg)
Roberta Passerini
Global Head of Marketing Transformation & Customer Engagement, Philips
![Justin Robbins](https://hottopics.ht/hubfs/Justin%20Robbins.png)
Justin Robbins, Evangelist, 8x8
We are thrilled to partner with HotTopics to honor the visionary leaders in customer experience who drive innovation and excellence across their organisations
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