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Food for Thought: Why the digital workplace is now the ultimate talent battleground
In partnership with
In today’s hybrid world, digital employee experience (DEX) has evolved from a “nice to have” into a strategic imperative. Once focused primarily on keeping employees satisfied with their tools, DEX is now a critical differentiator for attracting, engaging, and retaining top talent, while also driving cost efficiency, simplifying tech environments, and unlocking productivity.
But the stakes are rising. Digital friction—whether it’s a sluggish laptop, a clunky app, or endless logins—doesn’t just slow work; it chips away at trust, engagement, and performance. Meanwhile, the AI revolution is reshaping expectations at lightning speed, blurring the lines between IT support, organisational culture, and the employee experience itself.
What this event is about
This panel brings together visionary CIOs, CTOs, and people leaders to explore how modern enterprises are rethinking IT and people strategies through the lens of DEX. Together, they’ll tackle pressing questions:
- Is it time to recognise DEX as a core pillar of the overall employee experience?
- How have hybrid work shifts and return-to-office mandates reshaped DEX priorities?
- What new expectations are employees bringing to the digital workplace?
- Who owns DEX—IT, HR, Operations, or a new shared model?
- How can improvements in DEX deliver measurable outcomes, from productivity gains to talent retention?
What to expect
Join us for a candid, thought-provoking conversation that will:- Unpack the business case for investing in DEX beyond “keeping the lights on” in IT.
- Explore how AI and automation can be harnessed to enhance, not erode, employee experience—including the next wave of agentic AI.
- Reveal practical ways to measure and improve DEX—spotting friction points, quantifying costs, and proving ROI.
- Discuss how to balance standardisation and personalisation across roles, geographies, and generations.
- Share real-world stories of IT and HR alignment, new accountability models, and the evolution of “great IT” in a people-first workplace.
Event details
📍 Location: St Paul’s Cathedral
🗓 Date: 16th October 2025
🍽️ Breakfast: 9:30 - 11:15 am BST
🚶 Private tour: 11:30- 12:30 am BST
👥 The Hosts: Peter Stojanovic, Editor, HotTopics
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