From automation to autonomy: Rewiring enterprise operations with agentic AI

Food for Thought: Scaling agentic AI responsibly

In partnership with 

Agentic AI is no longer experimental, it’s powering mission-critical systems in finance, customer operations, and risk management. The rewards are clear: streamlined workflows, reduced errors, and human talent redirected toward innovation and strategic problem-solving. But achieving these gains at scale requires more than technology alone. Leaders must re-architect operational ecosystems, modernise infrastructure, and embed governance into every AI-driven decision.

This Food for Thought roundtable will convene CIOs, CTOs, and senior digital leaders to explore how enterprises can responsibly unlock the potential of agentic AI while keeping resilience, ethics, and scalability at the core.

What to expect 

Through open discussion, participants will examine the technical, strategic, and cultural imperatives for enterprise-scale AI adoption, with a focus on:

• Agentic orchestration – Connecting disparate systems and processes through autonomous agents, exemplified by Genpact’s Agentic AP Suite.
• Customer experience redesign – Transforming contact centres into orchestrated networks balancing human empathy with AI efficiency, supported by ContactUs.ai.
• Risk and compliance at scale – Addressing fraud, AML, and financial crime with agentic AI, leveraging riskCanvas and the Amazon Bedrock partnership.
• Governance as a competitive advantage – Embedding guardrails, monitoring, and accountability, powered by Cora CommandCenter and Genpact’s “guardians of AI” framework.

Event Details

📅 Date: 06/11/2025

🕒 Time: 9:00am - 11:30am 

📍 Location: House of Commons 

Food for Thought sessions are exclusive gatherings, tailored for a select group of leaders, providing a unique space to discuss topics vital to the C-suite. The insights shared during this event will be turned into a HotTopics Whitepaper to share these valuable perspectives with a global audience of 19,000 C-suite executives, equipping them with your essential industry insights. The breakfast is recorded under Chatham House rules to ensure good quality, candid conversation.

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