Virtual wine tasting: The art of experience

Out of Hours: Curated wines and cheeses from Robert Mondavi Winery

In partnership with

Customer experience is evolving at pace, shaped by the fusion of digital and physical interactions, multi-generational buyers and the advent of AI-powered automation.

Despite this, the essence of great CX remains largely unchanged—quality products, seamless service, trusted expertise and a personal touch are still as pivotal for the Silicon Valley start-up as they are for the pre-Internet family business. It could be argued that the future belongs to those who can master both worlds.

In this exclusive interactive wine tasting session, HotTopics, in partnership with Freshworks, brings together senior C-suite executives to explore the intersection of tradition and technology in customer experience, all while savouring expertly curated wines and cheeses presented by Juste Karbauskaite. Juste is a UK-based Sommelier of Morcella and Perilla who will run this wine tasting. 

Ahead of the event, attendees will receive a personalised tasting hamper featuring bottles of locally sourced wine and artisanal cheeses. Spaces are limited and subject to approval.

Event details

📍 Location: Virtual tasting
🗓 Date: 17th June 2025
🕛 Time: 5.00PM CT

Take a look at the winery - Robert Mondavi Winery

Apply to join

While attendance is free, we require a commitment to attend or to send a representative if you cannot make it.

Simply fill in the form below to secure your spot.