Virtual wine tasting: The art of experience

Out of Hours: Curated wines and cheeses from Robert Mondavi Winery

In partnership with

HotTopics, in partnership with Freshworks, invites you to an exclusive interactive wine tasting experience—designed for senior C-suite executives and part of our People-First AI community.

Customer experience is evolving at pace, shaped by the fusion of digital and physical interactions, multi-generational buyers and the advent of AI-powered automation.

Despite this, the essence of great CX remains largely unchanged—quality products, seamless service, trusted expertise and a personal touch are still as pivotal for the Silicon Valley start-up as they are for the pre-Internet family business. It could be argued that the future belongs to those who can master both worlds.

Join us for an evening of meaningful conversation, curated wines, and new connections. Together, we’ll explore how technology and tradition come together to shape the future of customer experience—led by sommelier Juste Karbauskaite of Morcella and Perilla.

Event details:

📍 Location: Virtual tasting
🗓 Date: 17th June 2025
🕛 Time: 5.00 PM - 6.30 PM CST

Ahead of the event, attendees will receive a personalised tasting hamper featuring bottles of locally sourced wine and artisanal cheeses. Spaces are limited and subject to approval. Take a look at the winery - Robert Mondavi Winery

Meet your Sommelier:

Take a look at the winery - Robert Mondavi Winery

Juste Karbauskaite

I’ve spent 14 years in the wine world, and it still excites me every day. What began as a love for food and hospitality quickly turned into a deep obsession with wine—its stories, its people, and its power to bring us together.

I got my start at 10 Cases in London, first as a sommelier and later as restaurant manager. That’s where I learned how a great bottle can transform a meal. Earning my WSET Diploma deepened my knowledge and gave me a global view of wine.

Today, I curate wine lists for Morchella and Perilla, working closely with teams who care about seasonality, sustainability, and the guest experience. I focus on wines with a sense of place—honest, expressive, and made with care.

Apply to join

While attendance is free, we require a commitment to attend or to send a representative if you cannot make it.

Simply fill in the form below to secure your spot.