The hidden cost of reactive IT

Why the smartest IT teams are moving beyond firefighting

HotTopics C-suite Exchange, in partnership with Hewlett Packard Enterprise 

Outdated systems, manual processes and growing vendor sprawl don't just slow IT down. They increase costs, disrupt productivity and leave IT teams stuck reacting to problems instead of preventing them.

At this HotTopics C-suite Exchange, senior technology leaders will come together to explore how they're breaking that cycle. Through open discussion and shared experiences, we'll examine what's driving operational inefficiency today and how leading organisations are building more proactive, resilient IT functions.

Together, we'll discuss where teams are losing time, how greater visibility is improving operational performance and what it takes to shift from reactive support to predictive, AI-enabled operations. We'll also explore where automation is delivering measurable value, how AI is changing day-to-day IT operations and how leading teams are freeing up specialist talent to focus on higher-impact work.

Event details

📍 Location: Virtual

🗓 Date: 22nd September 2026

🕛 Time: 12:00 - 1:00 PM

👥 Hosts: Doug Drinkwater, Editor, HotTopics

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